Privacy Policy

Velora Pilates LLC

Last Updated: Jan 1, 2026

Velora Pilates LLC (“Velora Pilates,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, and services (“Services”).

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

Name, email address, phone number
Billing and payment information
Account login details
Booking and membership information
Communications with us

By providing your phone number, you consent to receive SMS messages related to bookings, updates, and marketing. Message and data rates may apply. You may opt out at any time by replying STOP.

2. How We Use Your Information

We use your information to:

Provide and manage classes, memberships, and services
Process payments and bookings
Communicate with you regarding your account, services, or promotions
Improve our website, offerings, and client experience
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

Payment processors and booking platforms
Service providers that support our business operations
Legal authorities if required by law

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website functionality and analyze usage. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights to:

Access or correct your personal information
Request deletion of your data
Opt out of marketing communications

To exercise your rights, contact us at info@velorapilates.com.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: info@velorapilates.com